Terms and Conditions

Privacy policy

We guarantee that we will not pass on your personal information to any third party. If you have made a purchase from our online store we could send you some information about special offers, new products or some news.

Delivery information

  Time to delivery
Portugal orders 2 days
EU orders 2 days  
International orders 5 days

Returns policy

Not responsible for misuse or application of the product. Only accept returns of defective manufacture.

Conditions

Please read our terms and conditions rules in order to understand how to order, buy and receive embroidered badges from our company.

This website is owned and operated by Salvador & Filhos Lda.

We guarantee that we process all the oders as soon as possible, but we reserve t to restrict, refuse or cancel orders and terminate accounts at our discretion.

We reserve the right to vary these terms and conditions at any time, but in respect of any ordered goods, the terms and conditions which apply shall be those which you accepted when placing your order.

If you have any questions or comments about the our website you can contact us by email This email address is being protected from spambots. You need JavaScript enabled to view it. .

 

Pricing

All prices are quoted in Euros. All prices are inclusive of VAT but do not include delivery or any customs charges (where applicable).

Reduced products will show the ‘now price’ and ‘was price’ with banners reflecting the discount level by Euros off or % off. The reductions shown are reductions from the original ('was price') charged on the website.

Pricing and availability information is subject to change without notice.

How your order is processed

After you have placed an order with us and have payed  it by credit card we will send an email wiht the order number and the details of the order. This email is a confirmation and acceptance of your order.

If, for any reason,  after we have confirmed your order we discover that we cannot complete it, we will cancel your order, in full or in part, and advise you by email, text or phone call, and refund when necessary.

Availability

Our acceptance of your offer to purchase our goods is subject to their availability. Our acknowledgement of order acceptance via the web or email is not a guarantee of delivery. If we are unable to deliver the goods which you have offered to purchase we will tell you as quickly as possible and a full refund will be given. Please note that dispatch estimates are not guaranteed and that dispatch times should not be relied upon as such.

Payment

Payment can be made using the following major credit and debit cards:
Visa, Visa Debit, Visa Electron, Mastercard, Maestro. We also accept payment through PayPal.

Governing law and jurisdiction

The agreement between us shall be governed by and interpreted in accordance with the portuguese law and the jurisdiction of portuguese courts.

These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any person on our behalf should be understood as a variation of these terms and conditions.

Delivery

All deliveries are subject to stock availability and authorisation of your payment.

How can you cancel this agreement

Please contact us as soon as possible if you wish to cancel your order by emailing us  This email address is being protected from spambots. You need JavaScript enabled to view it. , or by going through our website. Orders can only be cancelled before processing/dispatch has begun.


Once your order has been cancelled, any sum debited from your payment card by us will be re-credited to your account as soon as possible.

How can we cancel this agreement

We reserve the right to cancel the order if:-

  • We have insufficient stock to fulfil your order
  • We are unable to obtain payment
  • We do not deliver to your area
  • A product fault or an error in the product description has been identified

Use of the Website

Ownership of rights

All rights, including copyright, in the text, graphics and images of this website a are owned by, or licensed to, Salvador & Filhos Lda

You are not allowedted, without our prior written consent, to copy, transmit, reproduce, publish, display, distribute, store, modify or adapt this contents.